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What types of problems does Dr. Alexander help with?
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Anxiety -
Depression
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Mood Swings
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Phobias
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Obsessive-Compulsive Behavior
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Relationship Problems
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Divorce & Separation Issues
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Single Parenting
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Grief & Loss
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Stress Management
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Child & Adolescent Problems with School, Family, and Peers
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ADHD and Learning Disabilities
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Parenting Skills
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Personal & Professional Development
Does Dr. Alexander work with children as well as adults?
Yes, she works with children (ages 5-12), adolescents and college students, young adults, and adults. She offers the following therapy services:
| Adults Individual therapy Group therapy Marital/Couples therapy ADHD/LD Evaluations |
College Students/Adolescents |
Children Play therapy ADHD/LD Evaluations |
Do you file insurance?
The office manager files insurance every day. Once your deductible has been met, insurance payments are usually received 7-10 days later. Insurance checks are either sent to the provider (Dr. Alexander) or directly to you.
Which insurance plans do you work with?
We work with Comprehensive Major Medical Plans, PPOs (Preferred Provider Organizations), and POS (Point of Service) plans. Some of the out-of-network insurance companies we work with are listed below. Please call if you have additional questions.
- Aetna
- Blue Cross Blue Shield of North Carolina
(Blue Options, Blue Advantage, and Classic Blue) - Cigna
- MedCost
- United Behavioral Health
- United Health Care
Does your office accept credit cards?
Dr. Alexander accepts cash, personal checks, Visa and Mastercard.
How long are sessions with Dr. Alexander?
The
initial visit is a 55-60 minute appointment. Please arrive 15 minutes early to process insurance and other paperwork. Subsequent
sessions are 45 minutes.
Is someone available to answer my questions over the phone, or will I have to talk to an answering machine?
The office manager schedules appointments and answer questions about insurance and therapy between 8:30 am and 3:15 pm. After 3:15 pm, Dr. Alexander's answering service of 18 years answers the phone, and your information will be e-mailed to her immediately. Dr. Alexander will return your call at her first break. After-hours calls will be returned the next morning. Professional guidelines stipulate that Dr. Alexander can only accept after-hours emergency calls from established patients.
How do I change, cancel or reschedule my appointment?
24 hours notice is required for cancellations so that other patients with urgent needs can be seen. You can leave your message with the office manager or the answering service (24/7). A fee will be charged for broken appointments without the 24 hour notice.
| What are Dr. Alexander’s office hours? |
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| Monday Tuesday Wednesday Thursday Friday |
8:30 – 6:00 8:30 – 7:00 8:30 – 6:00 8:30 – 4:15 Hours vary. |
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| Tuesday Wednesday |
3:30 pm until 5:00 pm |
Where is Dr. Alexander's office located?
From RTP
- Take 40 East.
- At the Harrison Ave Exit, take a right.
- When you reach downtown Cary,
take a left on Chatham Street. - Go one block and
take right on Academy Street. - At the stoplight in front of the old Cary Elementary School, take a left.
- This is Kildaire Farm Road which will curve around the side of the school.
- Cross Maynard Road.
- Go to the second stoplight.
- Turn left onto Executive Circle between
RBC Centura and JM Edwards Jewelers. - Dr. Alexander's office is
1145 C Executive Circle.
From Raleigh
- Head south on the Raleigh Beltline
(I-440) toward Cary. - At the Cary Parkway Exit, take a right.
- Go to the third stoplight.
- Take a right onto Kildaire Farm Road and drive 1/2 mile.
- Turn right onto Executive Circle, between RBC Centura and JM Edwards Jewelers.
- Dr. Alexander's office is 1145 C Executive Circle.
To learn more how Dr. Alexander can help you and your family,
please call (919) 460-1414 today.
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